About Us - Conn’s Catering

Conn's Catering provides the higest degree of customer satisfaction at all times. We proide ourselves in our intensity and our attention to detail. We change our menus often to express seasonality and creativity.

Terms & Conditions
Events will be scheduled according to availability. A minimum guarantee of 25 guests for hot or deluxe service orders is requested. Orders placed at least one week prior to the event receive priority; however, last minute orders are accepted on a case by case basis and are subject to menu availability and rush service fees.

Thank you for choosing Conn’s Catering for your upcoming event. Our staff and management are committed to providing all the professional services required to make your event an absolute success. As with most successful businesses, certain guidelines and procedures will help ensure your requests and our requirements are understood. Please review the following terms and conditions and contact your Catering Representative with any questions.

1. Scheduling Events: A $750.00 non-refundable deposit is required at the time of booking to secure your desired event date. This deposit will be applied to the final billing invoice.

2. Payment Terms: Payment of 50% of the cost of the event is due with signed confirmation, a minimum of 60 days prior to the event. Full payment is due 14 business days prior to the event. Payment for established business accounts are due upon receipt of invoice. All accounts are subject to a delinquent payment charge of 1.5% per month (18% annually) with a $25.00 late fee. In the event Conn’s Catering is required to hire an attorney for the purposes of collecting any amounts due from client, the attorney fees and court costs incurred by Caterer will be due and payable from client.

3. Guest Count: Client agrees to inform the caterer, by phone or in writing, 14 days in advance of event, as to the final number of guests. All changes related to the services listed in the invoice must be made no later than this date. Client will be charged for the number of guests and services on the invoice if no alternate final number is received. A minimum of 72 hours notice for additional guests is required; after confirmation of your event, the number of guests may not be lowered.

4. Client’s Responsibility: The Caterer is not responsible for any items provided by client to the event. (i.e. beverages, flowers, cake, gifts, additional foods, dishes, glassware, serving pieces, etc.) The caterer is only responsible for those items listed on invoice as provided by caterer and no other items. It is understood that the client will conduct the event in an orderly manner, and in full compliance with all applicable laws, ordinances and regulations, and facility contract.

5. Facility Fees: Should function be held in a facility requesting additional fees or permits for the Caterers use of the facility, these additional fees will be invoiced to the client.

6. Alcoholic Beverages: Client agrees to take all responsibility for the action of guests who are consuming alcoholic beverages during and after the event. DRAM Shop insurance may be required, please consult your event facility.
Caterer will exercise the right to refuse alcohol to any guest who is intoxicated or individuals not of legal drinking age. Conn’s Catering is fully licensed and insured for bar service. All of our bartenders are professionally trained, certified, and have completed the Illinois “Beverage Alcohol Sellers and Servers Education and Training” (B.A.S.S.E.T) to protect the safety of you and your guests.

7. Time Schedule: Client agrees to begin the event promptly at the scheduled guest arrival time on the invoice and to vacate the facility at the indicated guest departure time. The client further agrees to pay overtime charges or other expenses incurred if the event continues past the indicated guest departure time.

8. Default: Caterer’s performance is contingent upon the absence of strikes, labor disputes, accidents, severe weather, or any other cause beyond the caterer’s control. The caterer assumes no responsibility in the event the event the facility is unwilling or unable to have the event take place on the event date. Caterer, may, at its sole discretion, make reasonable substitutions to menu, equipment, and other services listed on the invoice.

9. Cancellation: A cancellation of contract will only be accepted in writing. If written cancellation is received 60 days prior to the event, the 50% payment, less the $750.00 non-refundable deposit, will be refunded. If cancellation is received less than 60 days prior to the event date, client will be responsible for any costs incurred by the caterer by reason of breach thereof, and the 50% payment will be retained as partial liquidation of damage.

10. Prices: Prices stated are subject to change according to the market price of products and with final guaranteed number of guests.

Scheduling Events
Concluding your phone call to Conn’s Catering, you will receive a written proposal or confirmation regarding your event. Prices are good for 30 days from the proposal date. Please review and make any necessary changes. Sign and return the proposal/confirmation to us by fax or mail at least two weeks prior to the event date. Please guarantee a minimum number of guests according to Terms and Conditions, above. A minimum of 72 hours notice for additional guests attending the event is required; after confirmation of your event, the number of guests may not be lowered. Any changes to the event must be made in writing.

Deposits and Payments
To ensure Conn’s high standard of customer service, the number of daily events is limited. A non-refundable deposit of $750.00 is required to schedule an event on the calendar. This deposit will be applied to the cost of your event. Payment of 50% of the cost of the event is due with signed confirmation. Full payment of the event is due 14 days prior to the event date with final guest count.

Payment for established business accounts are due upon receipt of invoice. All accounts are subject to a 1 1/2 % (18% annually) or $25.00 minimum late charge.

For your convenience, cash, check and all major credit cards are accepted for payment.

Delivery
For all orders greater than $150.00, delivery is available. All orders have a nominal delivery charge based on zip code. Drop off deliveries will be made approximately 30 minutes prior to the serving time of your event. Orders can also be picked up at our facility.

Additional Fees
Conn’s Catering can, for an additional fee, provide quality disposable tableware. Rental service is available (china, glassware, flatware, linens, tables, chairs, serving pieces, flowers or other theme décors). Finishing touches to dress up any theme event can be arranged.

Uniformed attendants and bartenders are also available to manage your event. Let our professional waitstaff set up and serve. With our support in the kitchen, you are free to host your guests. Please call to discuss pricing.